Terms & Conditions

Updated: 30 January 2026

These Terms & Conditions govern your use of www.rffdmsuk.co.uk (“the Site”) and any purchases made through Raw Feeding For Dogs Made Simple (UK) LTD (“RFFDMSUK”). By accessing or using the Site, you agree to be bound by these Terms & Conditions.

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1. Intellectual Property

All content, branding, graphics, designs, digital products, and materials on the Site are the intellectual property of Raw Feeding For Dogs Made Simple (UK) LTD unless otherwise stated.
You may not copy, reproduce, distribute, modify, or display any part of the Site without prior written permission from RFFDMSUK.

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2. Information & Advice Disclaimer

All information on the Site is provided for general informational and educational purposes only.
It is not intended to replace guidance from qualified and insured professionals.

While we aim to keep information accurate and up to date, RFFDMSUK (including its directors, employees, and representatives) is not responsible for any reliance placed on content found on the Site.

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3. Terms of Sale – Digital Content

3.1 Ownership & Licence

When purchasing digital content (e.g., downloadable files, guides, templates), you receive a non‑exclusive, non‑transferable licence for personal, non‑commercial use only.

3.2 Restrictions

You may not:

• Share, resell, or redistribute digital content

• Modify or adapt the content

• Use the content for commercial purposes

• Upload or publish the content elsewhere

unless you have written permission from RFFDMSUK.

3.3 Refunds for Digital Content

If digital content is faulty or inaccessible, you may request a refund in line with consumer law.
Please email rffdmsuk@gmail.com with the subject line “Digital Fault – [Order Number]”.

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4. Terms of Sale – Physical Goods

4.1 Product Information

We aim to describe all products accurately. Minor variations may occur, and unintentional errors may appear in descriptions.

4.2 Shipping

Shipping costs, delivery times, and available options are shown during checkout. These may vary depending on your location and the items purchased.

4.3 Returns & Refunds

If a physical item is faulty, you may request a full refund within 30 days of purchase.
Refunds include:

• Purchase price

• Original delivery cost

• Return postage

To request a refund, email rffdmsuk@gmail.com with the subject line “Refund Request – [Order Number]”.

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5. Eligibility

The Site is intended for UK residents aged 18 or over.
By placing an order, you confirm that you meet this requirement.

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6. Limitation of Liability

By using the Site, you agree that RFFDMSUK (including its employees, affiliates, and representatives) is not liable for:

• Indirect or consequential losses

• Loss of profits, data, goodwill, or business opportunities

• Any damages arising from use of the Site or its content

This limitation applies to the fullest extent permitted by law.

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7. Indemnification

You agree to indemnify and hold harmless RFFDMSUK, its employees, affiliates, and representatives from any claims, losses, damages, or expenses arising from your breach of these Terms & Conditions or misuse of the Site.

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8. Modification of Terms

RFFDMSUK may update or amend these Terms & Conditions at any time.
Changes take effect immediately upon posting.
Continued use of the Site indicates acceptance of the updated Terms.

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9. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be handled exclusively by the courts of England and Wales.

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10. Statutory Rights

Nothing in these Terms & Conditions affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015.

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11. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact:

Email: rffdmsuk@gmail.com